• head_banner

FAQs

FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What’s your MOQ?

20ft container. For long term cooperation, we can also accept trial order of LCL shipment.

Which kind of packing you are using?

Generator: Strong bubble packing. If for LCL, we highly suggest you to use plywood case.
Alternator: plywood case.

What’s the delivery time?

Production time for 1 container is 25 to 30 days.
We are keeping regular stock of ready canopy for 30-500KVA diesel genset, so if you need fast delivery, you can contact us.

Where is the loading port?

Mawei, FUZHOU port.

What’s the payment term?

We accept TT and LC.

Can we customize the product and add our Logo?

Sure, OEM and ODM are welcomed, we have rich experiences in this area.
For container order, you can choose the design, color, logo, fuel tank size, etc. for your diesel genset.

How’ long is your warranty?

1 year or 1000 hours, depends on whichever comes at first.

Which kid of genset canopy design you can offer?

We have many different series, such as the compact type, super silent type, Denyo design, Atlas design, containerized design, trailer type design, etc. You can tell us your demand, we will design for your accordingly.

What if I want to use the genset in special environment?

No problem. If you want to use the genset in high temperature, cold area, high altitude, dusty area, or area with high humidity and salty, or if you want to use the genset continuously, just tell us ,we will customize the genset for you.
We have rich experience in providing such solutions, we will choose the right engine, right alternator, right controller and righ canopy design for you.